AN ICONIC WOMEN'S
CLOTHING RETAILER

Challenge

Ever-changing and growing business challenges were difficult to address because of legacy PLM systems, blurred lines of responsibility, lacking development and Fit protocols, ongoing changes in leadership and continuous reorgs.


Solution

RTB co-developed PLM systems and Fit systems; developed a “Quick Response” protocol; drove quarterly reviews for styling and fit; defined, tested and implemented petite conversion application. RTB defined and rolled out global and internal development and Fit processes, and managed offshore factories (on-site) to implement size, QC and Fit initiatives, ensuring and enforcing vendor compliance. Helped build successful “chase business” strategies.


Result

Retailer exceeded financial goals on cost and improved margin. Achieved Best-in-class Missy and Petite Fit, product, value and construction standards. Retailers delivered on-time global T/A, QA, testing and safety requirements. Solid partnerships throughout all levels of the organization promoted individual and corporate financial goals.

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